Vision and Mission
To provide sound migration management and achieve timely issuance of relevant documents to eligible persons for national security and socioeconomic development.
Well Managed Migration for Malawi.
Good Customer Service – We value fair treatment of our clients with courtesy and politeness as well as good public relations.
Transparency and Accountability – We believe in being open and accountable to our clients and stakeholders for the services we offer and the decisions we make.
Integrity and Honesty – We value discipline, good conduct and adherence to rules, regulations and procedures.
Responsiveness and resourcefulness – We believe in listening to, acting on views and exploring new ways that can help to improve our service delivery.
Mutual Trust – We believe in trusting each other and our clients at large .
Innovativeness – We value integrating new ways and initiatives to improve the quality of our service.
Flexibility – We believe in creating a system that can easily adapt to changes in the environment in which we operate and to our clients needs and demands.